Privacy Policy
At Simul8, we are committed to protecting your privacy and ensuring that your personal information is handled securely and in compliance with the South African Protection of Personal Information Act (POPIA). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
1. Who We Are
Simul8 is an online training company that offers programs to South Africans at all skill levels. Our mission is to empower individuals, whether employed, unemployed, or seeking to expand their knowledge.
2. Information We Collect
We collect personal information directly from you when you interact with our website or services. The types of information we collect may include:
• Personal Details: Name, surname, ID number, and contact information (e.g., email address, phone number).
• Educational Information: Prior qualifications or skills, and the courses you enroll in.
• Payment Information: Billing details for course fees (if applicable).
• Technical Information: IP address, browser type, and website usage data.
3. How We Use Your Information
Your personal information is used to:
• Facilitate course registration and participation.
• Communicate important updates, including course notifications and support.
• Issue certificates of completion and maintain course records.
• Analyze website usage and improve our offerings.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information:
• With service providers who assist us in delivering our courses and services.
• If required by law or to comply with legal processes.
• To protect the rights, property, or safety of Simul8, our users, or others.
5. Data Security
Simul8 implements robust security measures to safeguard your personal information from unauthorized access, loss, or misuse. These measures include encryption, secure servers, and restricted access to sensitive data.
6. Your Rights
Under POPIA, you have the following rights regarding your personal information:
• Access: Request access to the information we hold about you.
• Correction: Request corrections to inaccurate or outdated information.
• Deletion: Request the deletion of your information, subject to legal and business retention requirements.
• Withdrawal of Consent: Withdraw consent for processing your data, where applicable.
To exercise these rights, please contact us using the details provided below.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our website. Cookies help us analyze website usage and remember your preferences. You can manage or disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. Simul8 is not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing personal information.
9. Changes to This Privacy Policy
Simul8 reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. Continued use of our services constitutes acceptance of the revised policy.
Thank you for trusting Simul8 with your learning journey. We are dedicated to protecting your privacy while empowering your growth.